What to expect
Before your appointment
Easy online or phone booking
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Self or GP led referrals accepted
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Free parking and family-accessible clinic
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All parents, caregivers and family members welcome
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During your appointment
​No rush, 30-minute consultations:
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Each appointment is scheduled for a full 30 minutes, allowing plenty of time for a calm, thorough assessment and to answer all your questions. We understand that discussing your child’s health, or your own, can feel overwhelming, so we ensure you never feel rushed.
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Clear explanations, thoughtful planning, and time to talk - because your peace of mind matters.
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Language tailored to children and families.
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Shared decision-making – you’re central to the plan.
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Gentle, non-invasive assessment techniques where possible.
If you need surgery
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Operates at accredited child-friendly private hospitals
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Pre-op phone call to prepare you and your child
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Clear pre-op instructions, such as when to arrive and when to stop eating
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Parents stay with child until they go to sleep (and are there when they wake)
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Clear post-op instructions, direct contact for concerns
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Pain and recovery plans tailored to the child’s age and temperament
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