Question 1

Do I need a referral?

Accepted Answer

No referral is needed to see Dr McCaffer privately. GPs and paediatricians often refer, but self-referrals are welcome.

Question 2

How quickly can my child be seen?

Accepted Answer

Most patients are seen within 1–2 weeks, and surgery (if needed) is usually booked within 2–4 weeks.

Question 3

What hospitals do you operate at?

Accepted Answer

Craig operates at Gillies and Mercy Ascot Hospitals – all equipped for children and with overnight facilities for parents.

Question 4

Do you offer reports for school or speech therapy?

Accepted Answer

Yes, we can provide summary letters and reports to support early intervention and education planning.

Question 5

Do you work with Southern Cross or other insurers?

Accepted Answer

Yes, I am an affiliated provider for all private insurance companies, as well as ACC. We’ll guide you through approvals and claim forms.

FAQs